We live in a feel-good era when everyone gets a prize for participating. Many people agree with the adage that feedback is the breakfast of champions, but hardly anyone seems willing to provide the straight talk that uncovers blind spots or bumps in the road. Many “performance reviews” are little more than hug fests.
The cost is huge. Some studies show that half to two-thirds of business managers will be fired, demoted, or will simply plateau at some point in their careers.
Why? Because the behaviors that really matter are not getting the attention they deserve.
It doesn’t have to be that way.